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Buying
Things On The Internet
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Stories
of internet
fraud get a
great deal of
media attention.
As a result,
many people
are afraid of
buying goods
over the internet
using their
credit card.
If
you believe the
hype generated
by some of these
news stories,
hundreds of crooks
are just waiting
for you to enter
your credit card
details so that
they can intercept
your transmission,
and use the numbers
to take your card
to the limit.
In
reality, things
are a bit different.
It's pretty
unlikely that
your data will
be intercepted
and used. However,
there can be
a risk when
the company
asking for your
credit card
number does
not store them
securely, or
uses them fraudulently.
There
have certainly
been cases recently
when insecurely
stored lists of
credit card numbers
have been stolen
and used illegally.
I've
been buying
goods on the
internet for
around 5 years
now, and have
made hundreds
of transactions
for books, software,
and various
products. I've
only had one
problem - and
that was with
a large Pakistani
company. The
error was quickly
fixed after
intervention
by my bank.
It’s
a good idea to
take some basic
precautions before
buying something
from a company
on the internet.
Try to establish
a "feel" for the
reputability of
the company from
the look of their
website. If you
get the feeling
that the company
looks suspect,
don't deal with
them.
Reputable
companies tend
to have the
following on
their websites
- A
proper domain
name, and
an associated
email address.
- A
Secure Server
for encryption
of purchase
details. (You
can tell if
the transaction
is on a secure
server, because
a little picture
of a lock
comes up in
your browser
when you are
using a secure
page. You
should never
send your
credit card
details in
an email message.)
- A
Mailing address.
(referably
a street address)
- Contact
phone numbers
- Business
registration
numbers
- Privacy
and Security
Statements
- Contactable
references
from satisfied
clients
- Money
Back guarantees
- Membership
of recognised
Trade Organisations
If
you consider
the above items,
I believe that
purchasing on
the internet
is safer than
letting your
card out of
your sight at
a restaurant,
or a hotel.
There are small
machines called
"skimmers" which
can read the
information
off your card
in a fraction
of a second,
and store it
for fraudulent
use.
Using
real time processors
like WorldPay
or PayPal is
also quite safe
in our opinion.
Your card number
is never seen
by the merchant
concerned.
A
strategy that
many people
use is to have
an additional
card with a
small limit
just for internet
use.
Remember
that if your
card number
is fraudulently
used, you can
recover the
funds from your
bank. However
the time taken
and inconvenience
caused can be
significant.
If
you don't want
to provide your
card details
over the internet,
most companies
can accept them
by phone or
fax. International
phone calls
are cheap these
days - a call
from Pakistan
to the USA is
cheaper than
a call from
Hobart to Sydney.
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